Terms and conditions

 Last Updated: June 28, 2025

Welcome to the website of Level 2 Solutions, LLC (“we,” “us,” or “our”), accessible at www.level2.solutions (the “Website”). These Terms and Conditions (“Terms”) govern your access to and use of our Website and any services provided by Level 2 Solutions, LLC, including our business consulting services for Level 2 charger and parking solutions (collectively, the “Services”). By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.

1. Acceptance of Terms

By accessing or using the Website or Services, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Website or Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time, at our sole discretion. Changes will be effective upon posting to the Website, and we will update the “Last Updated” date at the top of this document. Your continued use of the Website or Services after any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

3. Use of the Website and Services

a. Permitted Use

You may use the Website and Services only for lawful purposes and in accordance with these Terms. You agree to:

• Use the Website and Services to learn about, inquire about, or engage with our business consulting services.
• Provide accurate and complete information when submitting inquiries, forms, or requests.
• Comply with all applicable local, state, national, and international laws and regulations.

b. Prohibited Use

You agree not to:

• Use the Website or Services for any illegal, unauthorized, or harmful purpose.
• Attempt to gain unauthorized access to our systems, servers, or networks.
• Interfere with or disrupt the functionality of the Website, including by transmitting viruses, malware, or other harmful code.
• Copy, modify, distribute, or reproduce any content from the Website without our prior written consent.
• Use automated tools (e.g., bots, scrapers) to access or collect data from the Website.
• Engage in any activity that could damage, disable, or overburden our Website or Services.

4. Services

Level 2 Solutions, LLC provides business consulting services to assist clients in implementing Level 2 charger and parking solutions. The scope, terms, and fees for these Services will be outlined in separate agreements or proposals provided to clients. These Terms apply only to your use of the Website and general interactions with us, unless otherwise specified in a service agreement.

5. Intellectual Property

a. Ownership

All content on the Website, including text, graphics, logos, images, designs, and software (collectively, “Content”), is the property of Level 2 Solutions, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. The name “Level 2 Solutions, LLC” and associated logos are trademarks of Level 2 Solutions, LLC.

b. Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and Content for personal, non-commercial purposes, subject to these Terms. You may not reproduce, distribute, modify, or create derivative works of the Content without our prior written permission.

6. User-Submitted Information

If you submit information to us through the Website (e.g., via contact forms, inquiries, or feedback), you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, store, and process that information for the purposes of responding to your request, providing Services, or improving our Website and Services. You represent that any information you submit is accurate, lawful, and does not infringe on the rights of others.

7. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Level 2 Solutions, LLC. We are not responsible for the content, policies, or practices of these third parties. Your use of third-party websites or services is at your own risk, and we encourage you to review their terms and privacy policies.

8. Disclaimer of Warranties

The Website and Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that:

• The Website or Services will be uninterrupted, error-free, or secure.
• The Content or information on the Website is accurate, complete, or up-to-date.
• Any defects or errors on the Website will be corrected.

9. Limitation of Liability

To the fullest extent permitted by law, Level 2 Solutions, LLC, its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of or inability to use the Website or Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or your use of the Website or Services will not exceed $100.

10. Indemnification

You agree to indemnify, defend, and hold harmless Level 2 Solutions, LLC, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your violation of these Terms.
• Your use or misuse of the Website or Services.
• Your violation of any applicable laws or third-party rights.

11. Termination

We reserve the right to suspend or terminate your access to the Website or Services at our sole discretion, with or without notice, if you violate these Terms or for any other reason. Upon termination, your right to use the Website will cease immediately, and any provisions of these Terms that by their nature should survive (e.g., intellectual property, limitation of liability, indemnification) will remain in effect.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your use of the Website or Services will be resolved exclusively in the state or federal courts located in Osceola County, Florida. You agree to submit to the personal jurisdiction of these courts.

13. Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or internet failures.

14. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Level 2 Solutions, LLC regarding your use of the Website and Services, superseding any prior agreements or understandings.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

16. Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision unless expressly agreed to in writing.

17. Contact Us

If you have any questions, concerns, or feedback about these Terms, please contact us via email at support@level2.solutions or through the Contact Us form on our website www.level2.solutions